The use of the website and services of www.honeymood.gr by the visitor / user presupposes his unconditional agreement with the following terms of use, which apply to all content contained in its website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and their content. The visitor / user is requested to check the content of the terms of use for possible changes. The continued use of www.honeymood.gr, even after any changes means the unconditional acceptance of these terms by the visitor / user.

The content you see on the website www.honeymood.gr is not intended to replace professional medical advice, diagnosis or treatment. Always seek the advice of your specialist doctors, nutritionists or other qualified staff for anything related to any condition. Never ignore medical advice or postpone asking the opinion of your specialist doctor and nutritionist because of some information you read on the website www.honeymood.gr. The website www.honeymood.gr does not recommend or urge specific diets, doctors, products, processes, opinions or other information that may be mentioned on its websites. If a visitor of the website www.honeymood.gr decides to rely solely on the information provided through www.honeymood.gr ignoring the advice of a doctor and nutritionist or other specialized staff, this is at his own personal and sole risk.

1. GENERAL TERMS

The website www.honeymood.gr includes the online store of the sole proprietorship of Stavros Argyrios of Antonios, Beekeeper, Tax Identification Number 108809554, Tax Office of Ampelokipi, located at 27 Amyntas Street, Stavroupoli, Thessaloniki, tel: 6948684720, called at ».
The constant goal of our Company is to provide the best possible service to our customers. This e-shop enables both our customers and all internet users to be informed immediately about the products offered by our Company, as well as to make their purchases electronically.

2. INTELLECTUAL PROPERTY

Copyright and Trademark

All the design of the website, the text, the graphics, the selection and its settings, are the property of the Company and are protected according to the relevant provisions of Greek law, European law and international conventions. All rights reserved, any text or image bearing the Honeymood symbols are trademarks or registered trademarks and are used herein.

3. SECURITY

SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites (websites) to network users and for the encryption of data between network users and web servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

The SSL certificate for www.honeymood.gr has been issued by the certification company LetsEncrypt.org and the key size is 2048 bit.

In addition, personal security is the password you give when you become a registered user of www.honeymood.gr. In order to present any of your personal information, the username and password must first be given. For this reason, you must keep these items safe so that they do not fall into the hands of others. We also advise you to create a password using uppercase letters, symbols along with alphanumeric characters.

Finally, it should be reminded that the credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the cooperating company, which has undertaken the routing of the cards.

All transactions you make through www.honeymood.gr are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to with distance sales.

The sales of the products in the online store www.honeymood.gr are made by bank deposit in the bank account of Piraeus Bank with the number IBAN GR27 0172 2640 0052 6409 3874 701 or by cash on delivery. Your transactions in our online store are protected by modern security applications for the protection of Internet applications – Web Application Firewall.

4. MARKETABLE GOODS – AVAILABILITY – CHARACTERISTICS

The products available for sale, their characteristics, prices and available stock, are located at www.honeymood.gr and are accessible to all. Users can search for more information about each product by clicking on the product icon.

The Company guarantees the timely information of the customers about its products, but does not bear any responsibility for their availability. The Company makes every effort every day to provide all the necessary information for each product (features, prices, etc.). However, in order to reduce any errors, we would recommend that you contact us before any completion of your purchase.

The prices listed in the relevant catalogs under each product do not include VAT, because the company’s products are not subject to VAT, while the online store www.honeymood.gr reserves the right to adjust prices without having to inform the consumer public.

5. ORDER OF PRODUCTS AND CONSUMER PROTECTION

Orders through the online store www.honeymood.gr are concluding distance selling contracts, which are governed by the legal framework of Law 2251/1994 (as it is valid today) of the amendments referred to in Presidential Decree 131/2003 (Government Gazette A ‘) 116 / 16.05.2003) and in the decision 31619 Government Gazette 969 / 22.3.2017 as well as the adaptation of the Greek legislation to the Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011, on the rights of consumers, the amending Council Directive 93/13 / EEC and Directive 1999/44 / EC of the European Parliament and of the Council and repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council , which was published in the Official Journal of the European Union, with number L 304 of 22.11.2011 as it entered into force on 13/06/2014.

The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. The Company reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.

6. WITHDRAWAL / RETURN

You have the right to return all or part of the order without having to tell us the reason why you want the products returned within 14 calendar days from the date you receive it, provided that the packages have not been opened. , sent to you. In this case, only the direct cost of returning the products is borne by you. In case the reason for your return concerns a mistake of the company, we undertake to bear the cost of returning the product, provided that the return has been made with the transport company ……………………………………….

To exercise the right of withdrawal, you have the obligation to complete and send the special return form available on the website www.honeymood.gr. You must send the product in perfect condition in which you received it, ie without packaging has been confirmed and confirming that the special markings of the product have not been removed. In addition, you must include the retail sales receipt at the same time as submitting the withdrawal statement contained in the “return form”. The return will be accepted only by sending with a transport company (courier) and only after the approval of the company.

In case of return of the products and accordingly, on the one hand with the way you chose to pay for your order and on the other hand with the way of their return, your refund will be completed within 8 working days from the date we receive the products. In case the reason for return concerns a mistake of our company, the latter undertakes to send again a courier to the address you have assigned to us for the receipt of the order at its own expense. In case the consumer wishes to return his order without the fault of the company then the shipping costs are borne by the consumer himself. As soon as the product leaves you, the company receives it within 1-2 working days for returns within Greece and through D.  

In case you choose other transport companies, we can not provide any guarantee for the delivery times of the products you return to us. If you choose to send by mail, we can not pick up your return. After receiving the product, we will immediately process your request and inform you by e-mail about how to process it.

After the return of the product, and if approved by the Company, the customer is reimbursed in full or by a corresponding deposit in his bank account, which he has filled in the return form that necessarily accompanies the returned goods, or otherwise in accordance with above.
In case you want to return the products you bought to us, the address to which the products to be returned must be:
Stavros Argyriou, Beekeeper, based at 27 Amynta Street, Stavroupoli, Thessaloniki, tel: 6948684720
The Company, wanting to offer you the best possible service, gives you the right to submit any of your complaints electronically to the address, [email protected].

7. VARIOUS

Force majeure: In cases of force majeure (eg bad weather, strikes, pandemic, etc.) there is a case that we do not deliver the products to you within the predetermined time, so the company is not responsible for any situation beyond its own fault and will do what is humanly possible for your best service.
In cases where you have placed an online order and upon receipt you find that some (or some) product is missing from the total order, please contact us to arrange all the necessary details and we will send you the products you did not receive without any extra charge.
Modification of the present terms: www.honeymood.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms.
In case of non-receipt of the ordered goods (and if an unjustifiably long period of time has passed since the registration of the order), please contact a representative of www.honeymood.gr. For your best and fastest service, we would recommend you to mention the special order code that has been sent to the email address you stated during your order.

  • Force majeure: In cases of force majeure (eg bad weather, strikes, pandemic, etc.) there is a case that we do not deliver the products to you within the predetermined time, so the company is not responsible for any situation beyond its own fault and will do what is humanly possible for your best service.
  • In cases where you have placed an online order and upon receipt you find that some (or some) product is missing from the total order, please contact us to arrange all the necessary details and we will send you the products you did not receive without any extra charge.
  • Modification of the present terms: www.honeymood.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms.
  • In case of non-receipt of the ordered goods (and if an unjustifiably long period of time has passed since the registration of the order), please contact a representative of www.honeymood.gr. For your best and fastest service, we would recommend you to mention the special order code that has been sent to the email address you stated during your order.

According to Directive 2013/11 / EC, which was incorporated into Greek legislation with JM 70330/2015, and Decision 31619 Government Gazette 969 / 22.3.2017 (article 8) provides for the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution procedure. throughout the European Union. If the Customer has a problem with a purchase made from the Online Store and resides in the EU he can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement difference.

8. COOKIES

The Company adheres to a strict policy for the protection of the privacy of the visitors of the website www.honeymood.gr more about which you can read here. With this note we provide you with more information on how we use “cookies” as well as other automated means in order to collect specific information about the visitors of our websites, such as the number of visitors to our websites as well as our most visited websites. , via any browser and device used. By gathering this information, we learn how to better tailor our websites and our advertising to visitors.

Cookies and other Automated Means for Data Collection

Cookies are small text files that are stored on each of your devices using any browser, whenever you visit a website. We may use cookies to inform us, for example, if you have visited our website in the past or if you are a new visitor and to help us identify features of our website that you may be more interested in. Cookies can enhance your online experience by storing your preferences as you visit a specific website.

Web Beacons

Web beacons (also known as Internet tags, pixel tags and clear GIFs) are usually transparent graphic images placed on a web page. Web beacons are used in conjunction with cookies in order to record the actions of visitors to websites.

IP addresses and URLs

An IP address is a unique identifier used by certain electronic devices to locate and communicate with each other over the Internet. When you visit our websites, we can see the IP address of the device you used to connect to the Internet. We use this information in order to determine the general geographical location of the device and to understand from which geographical areas the visitors of our website come. We may use this information to change the way our website is presented to improve your visit.

The URL (Uniform Resource Locator) is a unique locator or address for every medium on the internet and is essentially the address of the website you are visiting. We will use this information to see which websites have traffic as well as the way you navigate our website..

Which Cookies do we use?

We use the following cookies on our websites:

Absolutely necessary cookies

The absolutely necessary cookies are essential for the proper functioning of the website, they allow you to browse and use its functions, such as access to safe areas, registration forms, favorites list, use of the shopping cart and for security reasons. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website.

Performance and analysis cookies

These cookies collect information about how visitors use the site, which pages they visit most often, and whether they receive error messages from web pages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website and allow us to collect information about the use you make of our websites, including the content you select when you browse our websites, in order to measure the effectiveness and interaction of consumers with website as well as improve our pages over time. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our websites.

Targeting / advertising cookies

These cookies are used to provide content that best suits you and your interests. They can be used to send targeted advertising / bids, limit ad impressions, or measure the effectiveness of an advertising campaign. These cookies may be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and affiliates who have referred you to us.

How can you Disable the Use of Cookies?

In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser visit the following websites, to be informed about the necessary relevant actions:
Internet Explorer https://support.microsoft.com/kb/278835
Firefox https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Chrome https://support.google.com/accounts/answer/61416?hl=en
Opera https://www.opera.com/browser/tutorials/security/privacy/
Safari https://support.apple.com/kb/PH5042
Safari for iPad and iPhone https://support.apple.com/kb/HT1677